Supercharge your customer 360 with FosterX Social and Salesforce
FosterX Social is Salesforce’s preferred social media management solution. This global partnership empowers shared customers to deliver exceptional customer experiences at every touchpoint by leveraging social data throughout their CRM.
Schedule my demo
25000+
Happy Clients
FosterX is trusted by 32,000+ world-class brands and organizations of all sizes
"That's where partnering with technologies like FosterX can really help. It becomes this backbone that enables efficiency across the team, whether you're in the office, on the road or working from home. It gives you one central location that you can log in to and make sure we're proactively planning for what we're doing ahead but also retroactively looking at what's happened historically, and how do we improve as a result of that. FosterX and the social data we get from it has really taken us to the next level."
Dan Moriarty, Digital Director at the Chicago Bulls
FosterX + Salesforce Integrations
Power your CRM with rich social data
FosterX seamless integrations enable Salesforce customers to use social data to:
- Gain a 360-degree view of customers
- Deliver world-class omni-channel care
- Tailor marketing journeys for your audience
- Take cross-channel action faster and at scale
Don't take our word for it. See what customers are saying about us.
Deliver world-class omni-channel care by meeting your customers where they are—while empowering agents to move faster and smarter.
Boost customer satisfaction with automated chatbots on Facebook and Twitter. Resolve inquiries faster and maintain round-the-clock support.
Organize and streamline your messaging with unlimited tags, personalized views, and bulk actions for faster, more efficient responses.
Marketing Cloud
Drive smarter decisions with consolidated feedback from Apple App Store, Yelp, Google My Business, and more—all in one place.
Slack
Help your team focus on what matters most with clear case assignments, status tracking, and priority levels for urgent customer inquiries.
Sales Cloud
Stay ahead of the curve with AI-driven sentiment analysis to monitor brand health and prioritize critical messages across reviews and social media.
Your intuitive, integrated platform to power your social media strategy
Create life-long relationships
- Accelerate resolution time with AI-driven routing, response suggestions and sentiment analysis.
- Gain customer insights from social messages and conversation history through contacts and leads.
- Unify all networks and profiles into a single stream to monitor incoming messages and provide quick responses.
Drive strategic decision-making
- Analyze metrics for Instagram, X (formerly known as Twitter), Facebook, LinkedIn, YouTube and Pinterest.
- Compare your social performance to your competitors' to find new opportunities.
- Directly tie social efforts to business results with automated, presentation-ready reports.
Reach your audience
- Schedule posts for Instagram, X, Facebook, LinkedIn, Threads, YouTube and Pinterest.
- Organize posts across profiles, networks and campaigns using a shared content calendar.
- Publish content at the times most likely to reach audiences with Optimal Send Times.
Uncover critical insights
- Track and analyze relevant conversations to understand sentiment and brand health.
- Keep your finger on the pulse of industry trends and identify brand advocates.
- Scale the process of high-volume data ingestion with AI-driven technology.
Maximize your brand impact
- Empower employees to amplify brand messaging across their own social networks.
- Share lead-generating content to drive revenue without straining your ad budget.
- Reduce risk by providing pre-approved, on-brand message ideas.
We are proud of our works
We bring solutions to make life easier for our customers.
7518
Completed Projects
3472
Happy Customers
2184
Expert Employees
Business intelligence at your fingertips
Identify the consumer and market data you need
See Premium Analytics in action
Get the business-critical data you need
