FosterX gives us the ability to see what types of campaigns are working in real time, as well as the ability to adjust appropriately. I don’t think we’ve ever had a tool that’s been able to so quickly provide us with feedback..
In business since 2010, FosterX Social has more than 30,000 paying customers who trust us to help them manage many millions of daily conversations. Our technology is designed and stewarded with our customers and their audiences, hundreds of millions strong, in mind. We work daily to build lasting relationships through a culture of customer success and support.
FosterX Social strives to minimize service impacts and downtime. We design our systems for fault tolerance, and our teams are trained for rapid incident recovery. It is in our ethos to avoid downtime at all costs, unplanned or planned. We never impose maintenance downtime if it is avoidable—because it usually is. Elements of business continuity and disaster recovery are woven into our practices and our systems. They are not an afterthought, or a task relegated to a single team.
99.99% uptime is a key performance indicator (KPI) for our Engineering group. At the time of writing, we had higher than 99.95% uptime over the prior 6 and 12 months.
FosterX Social reviews the security posture of our critical third party product and service providers on a regular basis. FosterX Social's subprocessors are contractually required to adhere to an established set of security measures that align with industry best practices.
Our data ingest layer combines multiple connections to social network APIs. As partners, social networks like Facebook, Twitter, Instagram and LinkedIn provide us with higher levels of redundancy and access to their support teams.
Backups are taken frequently, encrypted in transit and at rest, and are tested regularly. Backups are kept "off-site" in Amazon S3 which stores files on multiple physical devices in multiple facilities offering 99.999999999% durability and 99.99% availability.
Internally we practice multidisciplinary, blameless post-mortem analysis, and seek to grow our people, procedures, and systems in the aftermath of failure. Fear is the enemy of progress.
Our highly distributed backend platform employs isolation design patterns to mitigate risks across components. Failures of one component rarely affect other components.
Recovery strategies are designed to provide up-to-date RPOs at low Recovery Time Objectives (RTOs), with older data recovered against longer RTOs. This is consistent with customer expectations in Social Media, allowing customers to meet the immediate needs of their customers.
Our engineering team practices Infrastructure-as-code, providing correctness, consistency, testability, and speed to recovery. All 24/7/365 on-call team members are empowered to rebuild systems and topologies with full consistency. In the event of system loss, our Engineering team quickly recreates systems by executing the infrastructure code.
We monitor continuously from around the world, displaying, alerting, and reporting upon our entire technical environments in real-time. Supporting customers is a collaboration between our customer-facing support team and our engineering team. Specialized engineers are on call 24/7/365.
In business since 2010, FosterX Social has more than 30,000 paying customers who trust us to help them manage many millions of daily conversations. Our technology is designed and stewarded with our customers and their audiences, hundreds of millions strong, in mind. We work daily to build lasting relationships through a culture of customer success and support.
Backups are taken frequently, encrypted in transit and at rest, and are tested regularly. Backups are kept "off-site" in Amazon S3 which stores files on multiple physical devices in multiple facilities offering 99.999999999% durability and 99.99% availability.
Internally we practice multidisciplinary, blameless post-mortem analysis, and seek to grow our people, procedures, and systems in the aftermath of failure. Fear is the enemy of progress.
Recovery strategies are designed to provide up-to-date RPOs at low Recovery Time Objectives (RTOs), with older data recovered against longer RTOs. This is consistent with customer expectations in Social Media, allowing customers to meet the immediate needs of their customers.
We monitor continuously from around the world, displaying, alerting, and reporting upon our entire technical environments in real-time. Supporting customers is a collaboration between our customer-facing support team and our engineering team. Specialized engineers are on call 24/7/365.
In business since 2010, FosterX Social has more than 30,000 paying customers who trust us to help them manage many millions of daily conversations. Our technology is designed and stewarded with our customers and their audiences, hundreds of millions strong, in mind. We work daily to build lasting relationships through a culture of customer success and support.
Backups are taken frequently, encrypted in transit and at rest, and are tested regularly. Backups are kept "off-site" in Amazon S3 which stores files on multiple physical devices in multiple facilities offering 99.999999999% durability and 99.99% availability.
Internally we practice multidisciplinary, blameless post-mortem analysis, and seek to grow our people, procedures, and systems in the aftermath of failure. Fear is the enemy of progress.
Recovery strategies are designed to provide up-to-date RPOs at low Recovery Time Objectives (RTOs), with older data recovered against longer RTOs. This is consistent with customer expectations in Social Media, allowing customers to meet the immediate needs of their customers.
We monitor continuously from around the world, displaying, alerting, and reporting upon our entire technical environments in real-time. Supporting customers is a collaboration between our customer-facing support team and our engineering team. Specialized engineers are on call 24/7/365.
Internally we practice multidisciplinary, blameless post-mortem analysis, and seek to grow our people, procedures, and systems in the aftermath of failure. Fear is the enemy of progress.
Internally we practice multidisciplinary, blameless post-mortem analysis, and seek to grow our people, procedures, and systems in the aftermath of failure. Fear is the enemy of progress.
In business since 2010, FosterX Social has more than 30,000 paying customers who trust us to help them manage many millions of daily conversations. Our technology is designed and stewarded with our customers and their audiences, hundreds of millions strong, in mind. We work daily to build lasting relationships through a culture of customer success and support.
Backups are taken frequently, encrypted in transit and at rest, and are tested regularly. Backups are kept "off-site" in Amazon S3 which stores files on multiple physical devices in multiple facilities offering 99.999999999% durability and 99.99% availability.
Internally we practice multidisciplinary, blameless post-mortem analysis, and seek to grow our people, procedures, and systems in the aftermath of failure. Fear is the enemy of progress.
Internally we practice multidisciplinary, blameless post-mortem analysis, and seek to grow our people, procedures, and systems in the aftermath of failure. Fear is the enemy of progress.
In business since 2010, FosterX Social has more than 30,000 paying customers who trust us to help them manage many millions of daily conversations. Our technology is designed and stewarded with our customers and their audiences, hundreds of millions strong, in mind. We work daily to build lasting relationships through a culture of customer success and support.
Backups are taken frequently, encrypted in transit and at rest, and are tested regularly. Backups are kept "off-site" in Amazon S3 which stores files on multiple physical devices in multiple facilities offering 99.999999999% durability and 99.99% availability.
Internally we practice multidisciplinary, blameless post-mortem analysis, and seek to grow our people, procedures, and systems in the aftermath of failure. Fear is the enemy of progress.
Recovery strategies are designed to provide up-to-date RPOs at low Recovery Time Objectives (RTOs), with older data recovered against longer RTOs. This is consistent with customer expectations in Social Media, allowing customers to meet the immediate needs of their customers.
We monitor continuously from around the world, displaying, alerting, and reporting upon our entire technical environments in real-time. Supporting customers is a collaboration between our customer-facing support team and our engineering team. Specialized engineers are on call 24/7/365.
Backups are taken frequently, encrypted in transit and at rest, and are tested regularly. Backups are kept "off-site" in Amazon S3 which stores files on multiple physical devices in multiple facilities offering 99.999999999% durability and 99.99% availability.
Backups are taken frequently, encrypted in transit and at rest, and are tested regularly. Backups are kept "off-site" in Amazon S3 which stores files on multiple physical devices in multiple facilities offering 99.999999999% durability and 99.99% availability.
Backups are taken frequently, encrypted in transit and at rest, and are tested regularly. Backups are kept "off-site" in Amazon S3 which stores files on multiple physical devices in multiple facilities offering 99.999999999% durability and 99.99% availability.
In business since 2010, FosterX Social has more than 30,000 paying customers who trust us to help them manage many millions of daily conversations. Our technology is designed and stewarded with our customers and their audiences, hundreds of millions strong, in mind. We work daily to build lasting relationships through a culture of customer success and support.
Backups are taken frequently, encrypted in transit and at rest, and are tested regularly. Backups are kept "off-site" in Amazon S3 which stores files on multiple physical devices in multiple facilities offering 99.999999999% durability and 99.99% availability.
Internally we practice multidisciplinary, blameless post-mortem analysis, and seek to grow our people, procedures, and systems in the aftermath of failure. Fear is the enemy of progress.
Recovery strategies are designed to provide up-to-date RPOs at low Recovery Time Objectives (RTOs), with older data recovered against longer RTOs. This is consistent with customer expectations in Social Media, allowing customers to meet the immediate needs of their customers.
We monitor continuously from around the world, displaying, alerting, and reporting upon our entire technical environments in real-time. Supporting customers is a collaboration between our customer-facing support team and our engineering team. Specialized engineers are on call 24/7/365.
Backups are taken frequently, encrypted in transit and at rest, and are tested regularly. Backups are kept "off-site" in Amazon S3 which stores files on multiple physical devices in multiple facilities offering 99.999999999% durability and 99.99% availability.
Backups are taken frequently, encrypted in transit and at rest, and are tested regularly. Backups are kept "off-site" in Amazon S3 which stores files on multiple physical devices in multiple facilities offering 99.999999999% durability and 99.99% availability.
Backups are taken frequently, encrypted in transit and at rest, and are tested regularly. Backups are kept "off-site" in Amazon S3 which stores files on multiple physical devices in multiple facilities offering 99.999999999% durability and 99.99% availability.
Backups are taken frequently, encrypted in transit and at rest, and are tested regularly. Backups are kept "off-site" in Amazon S3 which stores files on multiple physical devices in multiple facilities offering 99.999999999% durability and 99.99% availability.
Backups are taken frequently, encrypted in transit and at rest, and are tested regularly. Backups are kept "off-site" in Amazon S3 which stores files on multiple physical devices in multiple facilities offering 99.999999999% durability and 99.99% availability.
Backups are taken frequently, encrypted in transit and at rest, and are tested regularly. Backups are kept "off-site" in Amazon S3 which stores files on multiple physical devices in multiple facilities offering 99.999999999% durability and 99.99% availability.
FosterX Social’s security compliance and certifications can be found in our Trust Center.